Inquiries for Japan Domestic Models (Product)

Pioneer Corporation

You can use this form to send questions and comments to Pioneer Corporation. Please assist us by filling in the fields.
Please contact Onkyo-Pioneer Corporation directly for questions and comments about its products.

Frequently Asked Questions

Question : I have a carrozzeria AVIC-****. Can I switch the language to English ?
Answer : Carrozzeria AVIC-**** is car navigation & AV model designed and sold for Japanese market only.

• The language cannot be changed to English, French or any other languages, and the instruction manual is in Japanese only.
• Radio frequency range is set for Japan and DVD's region code is also for Japan.
• TV function, if equipped, is available in Japan only.

Comments and requests input form

• This support site is for Japan domestic models only.
  If you need assistance for overseas models, please click the link below.

  Contact Us of Product & Support

• Depending on the content, please understand that it may take time to reply or may not be able to answer.

• Comments and requests made on Saturdays, Sundays and national holidays or Pioneer holidays in Japan will be answered on or after the next business day.
• Pioneer Corporation owns the copyright for the contents of the emails sent by Pioneer Group or by our distributors to individual customers to answer each customer's questions, comments or requests. Please do
  not re-transmit all or part of the message sent to you by Pioneer Group or by our distributors or use it for any
  purpose other than for which you sent the input form, without permission from Pioneer Corporation.

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